Frequently Asked Questions

Everything you need to know before using Kendrai.

General

What is Kendrai?

Kendrai is a recruitment decision engine. It transforms resumes and job descriptions into structured hiring intelligence such as match scores, decision verdicts, risk levels, and interview strategies. It is not a chatbot.

How is Kendrai different from ChatGPT?

ChatGPT generates conversational text. Kendrai generates deterministic, structured decision objects designed for hiring workflows. The same input always produces the same output, which is critical for compliance and defensibility.

Who is Kendrai for?

Kendrai is built for recruiters who need fast, defensible decisions, and for candidates who want to understand how their application is evaluated and how to improve it for specific roles.

Product

What does an analysis include?

Recruiters receive a decision verdict, match score, confidence level, risk assessment, evidence trails, interview focus areas, and auto-generated emails. Candidates receive a fit score, strengths and gaps, CV improvement suggestions, cover letters, and interview preparation.

What file formats are supported?

PDF, DOCX, and TXT files are supported. PDFs must be digital (text-selectable). Scanned PDFs and images are not supported yet.

How long does an analysis take?

Most analyses complete in under 10 seconds. Longer resumes or complex job descriptions may take slightly longer.

Pricing & Plans

What does the free plan include?

The free plan includes one full analysis with all features enabled. Results are not saved and exports are disabled.

Can I cancel my subscription anytime?

Yes. You can cancel at any time. You will retain access until the end of your billing period.

Do you offer refunds?

If you are not satisfied, contact support within 14 days of purchase and we will review your case.

Legal & Compliance

Is Kendrai legally compliant for hiring?

Kendrai is designed as a decision-support tool. Outputs are deterministic, auditable, and reproducible. Final hiring decisions always remain with humans.

How is candidate data handled?

Free analyses are not stored. Paid plans store data securely. Data is never shared with third parties and can be deleted upon request. Kendrai follows GDPR principles.

Does Kendrai introduce bias?

Kendrai evaluates candidates based on job-related criteria provided in the job description. It does not intentionally assess protected characteristics. Deterministic outputs allow consistency checks across candidates.

Technical

Can I integrate Kendrai into my ATS?

Yes. Team plans include API access for ATS and HR system integration.

Does Kendrai store decision logic?

Yes. Each analysis includes a decision trace explaining why a specific verdict or recommendation was produced.

Ready to try Kendrai?

Run your first analysis for free. No credit card required.

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